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My SP wont open

26.2k Default4  3.1 years ago

every time I open SP on my Samsung Chromebook, it just crashes immediately. Any help?

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    @AndrewGarrison hello Andrew why can't my simple plane application be opened when I want to open it it always exits by itself, please help

    1.8 years ago
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    26.2k Default4

    If it would make it easier, you could contact me on discord at Default4#4421. @AndrewGarrison

    3.1 years ago
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    26.2k Default4

    Damn, how’d ya know lol. I don’t usually play on my chrome book to be honest, I usually play on my phone as I can usually run upwards of 3000 parts on it. But yeah, if you still want to troubleshoot, I’d be more than happy to help. @AndrewGarrison

    3.1 years ago
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    We released 1.11.106 today on Google Play. I imagine it will crash on startup as well, but it might be worth trying to see if it behaves any differently.

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison Yes.
    1.10.106.0

    N/A
    N/A
    Aircraft Designs Folder: /storage/emulated/0/Android/data/com.jundroo.SimplePlanes/files/AircraftDesigns

    DeviceCaps:
    deviceModel:Google octopus
    deviceName:
    deviceType:Handheld
    Id:
    graphicsDeviceID:0
    graphicsDeviceName:Mesa DRI Intel(R) UHD Graphics 600 (Geminilake 2x6)
    graphicsDeviceType:OpenGLES3
    graphicsDeviceVendor:Intel Open Source Technology Center
    graphicsDeviceVendorID:0
    graphicsDeviceVersion:OpenGL ES 3.1 Mesa 19.0.0-rc5 (git-2e7833ad91)
    graphicsMemorySize:1024
    graphicsMultiThreaded:True
    graphicsPixelFillratena
    graphicsShaderLevel:50
    maxTextureSize:16384
    npotSupport:Full
    operatingSystem:Android OS 9 / API-28 (R93-14092.77.0/7778373)
    processorCount:2
    processorType:<unknown>
    supportedRenderTargetCount:8
    supports3DTextures:True
    supportsAccelerometer:True
    supportsComputeShaders:True
    supportsGyroscope:False
    supportsImageEffects:True
    supportsInstancing:True
    supportsLocationService:True
    supportsRenderTextures:True
    supportsRenderToCubemap:True
    supportsShadows:True
    supportsSparseTextures:False
    supportsStencil:True
    supportsVertexPrograms:na
    supportsVibration:False
    systemMemorySize:3805

    Assets.Scripts.Startup.StartupScript:Start()

    none
    Assets.Scripts.Startup.StartupScript:Start()

    Checking for notification
    Assets.Scripts.Menu.NotificationButtonScript:Start()

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison Let me reinstall the 1.10 version.

    3.1 years ago
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    @Default4 Sorry for the continuous back and forth without any answers, but we don't have a Chromebook here at the office to investigate this issue. I am curious though, when you installed the old version of SimplePlanes, did the folder and log file appear?

    \Android\data\com.jundroo.SimplePlanes\files\Player.log.txt

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison I deleted the game, left the beta program, it launched. I joined the beta program again, it continued crashing. And yes, all permisssions are there

    3.1 years ago
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    @Default4 Sounds like SimplePlanes is crashing because it can't write to your device. Can you try checking the app permissions for SimplePlanes? I'm not sure if this article is still relevant.

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison I opened the app, let it crash, checked files, nothing. All the other game files are there, but not SimplePlanes.

    3.1 years ago
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    @Default4 I understand, but hopefully whatever errors it encounters will be written to the log file. So be sure to let it run and crash before grabbing the log file, if you can find it.

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison I Can't open the app. it just crashes seconds after me opening the game and displaying a black screen.

    3.1 years ago
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    @Default4 This is due to Google's new privacy changes. Do you have a PC? If so you can connect it and view the files using Windows Explorer. If not, try one of the apps listed here. Ensure that you grab the player.log.txt file after running the game at least once.

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison I opened the data folder, I see every other game besides SP.

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison I uninstalled my game a couple times to try and fix it prior to making this post, but sure.

    3.1 years ago
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    @Default4 Can you send us your log file? You should be able to find it here (or something similar):

    \Android\data\com.jundroo.SimplePlanes\files\Player.log.txt

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison !Yes.

    3.1 years ago
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    Can you confirm that you have version 1.11.104?

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison Samsung XE350XBA-K01US-RB Chromebook 4+ Platinum 15.6" 4GB 32GB

    3.1 years ago
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    same with sr2

    3.1 years ago
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    150 T57HEAVY

    @Default4 happy birthday

    3.1 years ago
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    26.2k Default4

    I’m currently not home, but I downloaded the 1.11 beta for my chrome book, tried to open it, and it keeps crashing. I’ll get the model once I get home. @AndrewGarrison

    3.1 years ago
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    What version of SimplePlanes do you have? What is your exact device model?

    3.1 years ago
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    26.2k Default4

    @AndrewGarrison @WNP78

    +1 3.1 years ago